ECI MobileTech

Features ECI MobileTech

MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field.
With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management.
MobileTech features include: • Empower techs to manage their own calls and inventory.
• Quickly view parts availability from all warehouses, including technician car stock.
• Real-time GPS monitoring.
• View technician activity through the dispatch console.
• Perform tech-to-tech parts transfers.
• Add file attachments to service calls.• Capture and store signatures.
• Easily search calls by status, tech, customer, or equipment.
• Individual and group tech-to-tech chat for faster service completion time.